Legal & Privacy Policies

Your privacy and rights are important to us. Please review our policies below.

Terms of Use

Last Updated: January 05, 2025

Welcome to AIREA OS™. These terms of use ("Terms") govern your access to and use of our website, services, and products (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.

1. Acceptance of Terms

By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Services.

2. Services Description

AIREA OS™ provides an ecosystem of autonomous agents that run the entire backend of real estate firms on on auto pilot. Our systems are designed for real estate professionals in Dubai, London, and New York.

3. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use our Services. By using the Services, you represent and warrant that you meet these requirements.

4. User Responsibilities

You agree to use AIREA OS™ and its related services in a professional, responsible manner. By accessing our website, submitting interest forms, or engaging with concierge services, you acknowledge and accept the following responsibilities:

  • Accuracy of Information

    You are responsible for ensuring that all information you provide - including firm details, contact information, and any data submitted through interest forms - is complete, accurate, and up to date.

  • Lawful & Appropriate Use

    You agree that your use of our website, microsites, and concierge services will comply with all applicable laws, industry regulations, and ethical standards.

  • Confidentiality & Access

    Access to private microsites, concierge communications, or audit tools provided by AIREA OS™ is intended solely for your firm’s use. You agree not to share, disclose, or misuse any privileged or restricted materials.

  • Respect for System Integrity

    You agree not to interfere with, reverse-engineer, or misuse any feature of our website, microsites, or systems. Unauthorized attempts to access data or functionality outside your intended use are strictly prohibited.

  • Prompt Communication

    You are responsible for monitoring communications from our team (including concierge messages) and notifying us promptly of any unauthorized or suspicious use of your access.

  • No Misrepresentation

    You agree not to misrepresent your identity, firm, or intentions when engaging with our services.

5. Intellectual Property

The Services and all content, features, and functionality are owned by AIREA OS™ or its licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6. Prohibited Activities

You agree not to misuse the Services, including but not limited to:

  • Submitting false or misleading information through interest forms or concierge channels
  • Attempting to interfere with or disrupt the operation of AIREA OS™, its microsites, or concierge systems
  • Attempting to gain unauthorized access to restricted areas, microsites, or data
  • Uploading or transmitting any harmful code
  • Reverse engineering or attempting to extract proprietary system logic

7. Termination

We may terminate or suspend your access to the Services immediately, without prior notice, for any reason, including breach of these Terms.

8. Disclaimer of Warranties

The Services, including concierge and microsite access, are provided ‘as is’ and ‘as available,’ without warranties of any kind, express or implied.

9. Limitation of Liability

To the fullest extent permitted by law, AIREA OS™ shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page. Your continued use of the Services after such changes constitutes acceptance of the new Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates.

12. Contact Information

If you have any questions about these Terms, please contact us at legal@aireaos.com.

Privacy Policy

Last Updated: January 05, 2025

AIREA OS™ ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit interest forms, access a microsite, or engage with our concierge services. By using our Services, you agree to the practices described here.

1. Information We Collect

We collect information that you provide directly to us, including:

  • Personal information such as name, email address, phone number, and firm details
  • Professional information including role, city, market focus, and related business data submitted via interest forms
  • Optional notes or communications you provide to our concierge team

We also automatically collect certain information when you access our Services:

  • Device information including IP address, browser type, and operating system
  • Usage data such as pages visited, time spent on pages, and navigation paths
  • Log information including access times and error reports

2. How We Use Your Information

We use your information to:

  • Evaluate and manage requests for access to AIREA OS™ and its microsites
  • Provide, maintain, and improve our Services
  • Respond to inquiries and provide concierge support
  • Send relevant notices, updates, or security alerts
  • Analyze usage trends to improve the client experience
  • Detect, prevent, and address technical or security issues
  • Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With your consent or at your request
  • With trusted service providers who perform limited services on our behalf
  • As required by law or in response to legal processes
  • To protect our rights, property, or safety, and that of our clients or partners
  • In connection with a business transfer, merger, or acquisition

4. Data Security

We implement appropriate technical and organizational measures to safeguard your information. However, no method of transmission over the Internet or method of electronic storage is fully secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access, update, or delete your information
  • The right to data portability
  • The right to object to or restrict processing
  • The right to withdraw consent where applicable

7. International Data Transfers

Your information may be transferred to and maintained on computers located outside your state, province, country, or other governmental jurisdiction, where data protection laws may differ.

8. Children's Privacy

Our Services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.

9. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new Privacy Policy on this page, with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@aireaos.com.

Cookie Policy

Last Updated: January 05, 2025

This Cookie Policy explains how AIREA OS™ ("we," "us," or "our") uses cookies and similar technologies when you visit our website, microsites, or interact with our services.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow websites to function properly, improve performance, and provide insights to site owners.

2. Types of Cookies We Use

  • Essential Cookies

    These cookies are necessary for our website and microsites to function. They are typically set in response to actions such as submitting forms or adjusting privacy settings.

  • Performance & Analytics Cookies

    These cookies help us understand how visitors interact with our site by collecting anonymous information. We use this data to measure traffic, diagnose technical issues, and improve overall performance. We do not use cookies to profile individual users.

  • Functionality Cookies

    These cookies allow our website to remember your preferences and provide an enhanced, more personalized experience. For example, they may store form progress so you don’t have to re-enter information.

3. How We Use Cookies

We use cookies for the following purposes:

  • To enable the secure and proper functioning of our site
  • To provide basic analytics and usage insights
  • To store your preferences (such as city selection or form details)

4. Third-Party Cookies

We may use trusted third-party services (for example, analytics providers) to help us monitor site performance. These providers may place cookies on your device strictly for analytics or functionality. We do not use advertising or targeting cookies.

5. Managing Cookies

You can control cookies in the following ways:

  • Browser settings: most browsers allow you to block or delete cookies
  • Cookie consent tools: you can adjust preferences if our site displays a cookie banner
  • Third-party tools: browser extensions are available to block certain cookies

Please note that disabling certain cookies may affect site functionality.

6. Updates to This Cookie Policy

We may update this Cookie Policy periodically. Updates will be posted on this page with a revised date.

7. Contact Us

If you have any questions about this Cookie Policy, please contact us at cookies@aireaos.com.